Responsibilities:
· Follow SOP to verify data/information and complete system update. 遵循SOP要求核對數據及信息，完成系統錄入
· Follow SOP to complete one or more tasks, including but not limited HBL generation, AMS/ISF submission, Debit Note generation, Customs clearance documents collection and sending，Customs clearance documents review and PGA documents collection etc. And follow and resolve related exception cases. 遵循SOP 要求完成以下一項或多項任務，包括但不限于提單制作、AMS/ISF發送、賬單制作、清關文件收集和發送，清關文件的合規性審核等，以及處理解決對應的異常問題。
· Achieve KPI goal with accuracy and timeliness. 準確及時達成KPI要求
· Cooperate with partner teams to solve related issues, and handle other operation exceptions and projects. 與各相關團隊協作處理相關問題，以及其他異常處理和項目跟進
· Respond to basic customer inquiries by phone and email. 通過電話以及郵件回復客戶關于訂單的基礎咨詢
· Additional duties assigned by managers. 經理或主管安排的其他工作任務
Basic qualifications:
· 0-3 years industry working experience of ocean freight, international logistics or trade, better for similar job function of operations. 0-3年海運，國際物流或國際貿易等行業工作經驗，有類似工作經驗者優先
· Good written and reading skills in English. 良好的英語書寫和閱讀能力
· Be familiar with Microsoft Office Software. 熟練使用辦公軟件
· Be able to multi-tasks and maintain composure. 能夠同時進行多任務并保持沉著
· Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently. 能夠按時完成工作，自主確定任務完成的優先次序，保持對細節的強烈關注，并能獨立工作
· College degree or above. 大專學歷及以上