英文訂單助理/銷售助理
唯一的要求：書面英文保證，須有基本的讀寫能力?。?！
Duties工作職責：
1、 Dealing with clients’ consultation, placing orders and other related things；Processing clients’ accounts in systems, all documents處理客戶訂單及所有相關事宜，處理系統內客戶相關賬號及所有相關文件;
2、 Manage the customers who are located in local city mainly and areas close; 負責跟進國內客戶，以當前城市及周邊客戶為主
3、 Actively and effectively recommend customers for better/bigger sales orders (usually online sales) ; good clients’ interactions by wechat, phone calls, emails and etc. 積極有效推薦客戶我司產品特色，促進銷售（線上銷售）；積極通過微信、電話、郵件等方式，與客戶進行有效、及時溝通;
4、 Handling various complaints, maintain good relationship with customers, and develop customer satisfaction and re-purchase rate處理各類投訴，維護良好客戶關系，提到客戶滿意度和復購率
5、 Keeping a close work relationship with warehouse/logistics department in China for order delivery and other related matters internally and externally. 與國內倉庫物流各部門緊密合作，及時處理回復各類訂單發貨、物流問題。
6、 Assistance to sales department for all related matters協助銷售部門處理相關事宜
7、 Following company/leaders’ work arrangements, work procedures, company regulations處理領導安排的相關工作、遵循公司工作流程和公司規章制度;
Requirement任職要求：
1、University degree or above本科及以上學歷；
2、 Basic English communication with clients and colleagues基本英語聽說能力，用于日常客戶服務和公司內部溝通；
3、 At least 2 years of working experience in e-marketing (Taobao, Westore, Tiktok and other channels), preferably in food related industries至少2年電商工作經驗(淘寶、微店、抖音等渠道)，有食品相關行業經驗更佳
4、 Having some sales related working experience is preferred有銷售經驗者更加；
5、 Love food and social life, with high sensitivity, excellent communication ability and team spirit熱愛美食，喜歡社交，敏銳度高，擁有優秀的溝通能力和團隊精神
6、 Have strong pressure resistance有較強的抗壓能力