職位描述
Scope of Responsibilities 職責(zé)范圍
Ensure the quality of the daily work of relevant service suppliers, including school catering service, Integrated Facilities Management, transportation, asset management, procurement, dormitory, department collaboration tasks, and insurance management. Support operation team’s other projects and programs to ensure staff are satisfied with all services provided.
Catering service 校餐
? To plan, allocate and supervise the catering service quality.
計(jì)劃、安排和監(jiān)督餐飲服務(wù)的質(zhì)量。
? To establish and build up long-term relations & collaboration with catering supplier, including the review and monitoring KPI, and to ensure efficient and cost-effective services are provided.
建立和維護(hù)學(xué)校外部供應(yīng)商的合作關(guān)系,包括檢查,監(jiān)督,KPI的創(chuàng)建和管理,確保外部服務(wù)的高效運(yùn)行,并節(jié)省成本。
? To collaborate with Parental Engagement Manager for catering related solution and follow-up.
與學(xué)校的家校經(jīng)理協(xié)作,處理餐飲相關(guān)的事務(wù)和跟進(jìn)。
? Checks all areas of the kitchen, canteen, storeroom, fridges are up to the level of sanitation standard.
檢查所有廚房區(qū)域、餐廳、儲(chǔ)藏室、冰箱達(dá)到衛(wèi)生標(biāo)準(zhǔn)的水平。
? Check daily that all kitchen equipment and cleaning equipment are in safe and good working condition.
每日檢查所有廚房設(shè)備和清洗設(shè)備處于安全、良好的工作狀態(tài)。
? Conducts weekly sanitation inspections with the Executive chef and F&B Manager.
每周和行政總廚、餐飲部經(jīng)理進(jìn)行一次衛(wèi)生檢查。
? Updates & reviews cleaning products, purchase specifications and cleaning methods to ensure the highest possible standard at all times in line with the relevant authorities regulations.
更新和審核清潔產(chǎn)品、采購規(guī)格和清洗方法,確保在任何時(shí)候符合相關(guān)部門規(guī)定要求,做到最高標(biāo)準(zhǔn)。
? Checks and audits regularly the process of "Sorting" garbage.
定期檢查和審核垃圾“分類”的過程。
? Lead, managed, training, appraise, control and ensure foods, Public Area, environments hygiene.
領(lǐng)導(dǎo)、管理、培訓(xùn)、評(píng)估、控制和確保食品、公共區(qū)域、環(huán)境的衛(wèi)生。
? Audit food delivery checking and storage process
檢查食品配送和儲(chǔ)存流程。
? Handle all communication concerning government hygiene departments; ensure the government’s instruction put into effect. Changed Hygiene related license.
定時(shí)更換衛(wèi)生相關(guān)許可證。
Integrated facilities management collaboration and improvement 綜合設(shè)施服務(wù)協(xié)調(diào)及質(zhì)量提升
? Be professional in integrated facilities management. Improve service quality, which include but not limited to the followings. E.g. Housekeeping, Safety and security, Mail Service, Event Support, Inventory Management, and Furniture Management. 在
綜合設(shè)施服務(wù)行業(yè)展現(xiàn)專業(yè)的素質(zhì),提升管理的服務(wù)質(zhì)量,涉及的方面包括但不限于:保潔、安全和安保、郵件收發(fā)、活動(dòng)支持、倉庫管理、家具管理。
Transportation (Student shuttle and business car service) 學(xué)生校車及公務(wù)車服
? Student shuttle 學(xué)生校車
a) responsible for the supplier quality management.
負(fù)責(zé)供應(yīng)商質(zhì)量管理。
b) Act as school contact person to ensure the communication and service coordination among suppliers, parents, and students.
作為校方的聯(lián)絡(luò)人,確保供應(yīng)商、家長、學(xué)生之間的溝通和協(xié)作。
? Business car service 公務(wù)車服務(wù)
Arrange the business car per staff’s need and ensure it is in compliance with the car arrangement policy.
根據(jù)教職工需求以及使用政策提供公務(wù)車服務(wù)。
On campus dormitory service support 校園宿舍服務(wù)支持
? Work with other relevant department or peers to support the on-campus student and staff dormitory arrangement, maintenance, teacher registration, card management, etc.
和相關(guān)部門同事合作,支持校內(nèi)學(xué)生和教師公寓的安排,保潔、維護(hù),教師注冊(cè),房卡安排等工作。
Insurance management 保險(xiǎn)管理
? Evaluate and reasonably adjust the existing insurance services purchased by the school to ensure that the school's assets, staff, and students are appropriately protected and in compliance with legal and regulatory requirements.
根據(jù)現(xiàn)有學(xué)校購買的保險(xiǎn)服務(wù),評(píng)估并合理調(diào)整,確保學(xué)校資產(chǎn)、員工和學(xué)生得到適當(dāng)?shù)谋Wo(hù),并符合法律法規(guī)要求。
? Plan and manage the insurance budget, negotiate with insurance companies to obtain the best insurance terms and rates, manage the insurance procurement process, and effectively manage the claims process in the event of an insurance incident to ensure that the school's interests are compensated promptly and adequately.
規(guī)劃和管理保險(xiǎn)預(yù)算,與保險(xiǎn)公司協(xié)商獲取最佳保險(xiǎn)條款和費(fèi)率,管理保險(xiǎn)采購流程,以及在發(fā)生保險(xiǎn)事件時(shí),有效管理索賠過程,確保學(xué)校利益得到及時(shí)和充分的賠償。
Department related programs 部門內(nèi)部項(xiàng)目協(xié)作及管理
? Consolidate and draft newsletter. Control the newsletter content and quality based on team’s contribution.
收集運(yùn)營小報(bào)內(nèi)容并草擬。在團(tuán)隊(duì)成員提交的基礎(chǔ)上,確保小報(bào)的內(nèi)容及質(zhì)量。
? Other department related programs or tasks.
其他部門相關(guān)項(xiàng)目或任務(wù)。
Lead training to outsourced suppliers. E.g. child protection policy, campus safety policy, etc. 負(fù)責(zé)外包供應(yīng)商的相關(guān)技術(shù)性培訓(xùn)管理。例如兒童保護(hù)規(guī)章制度,校園安全培訓(xùn)等。
? AISL Education Group is committed to the safety and protection of children. All employees are expected to comply with our School Child Protection and Safeguarding Policy.
AISL教育集團(tuán)致力于兒童的安全與保護(hù)。所有員工都應(yīng)遵守我們的學(xué)校兒童保護(hù)和保障政策。
Relations 工作關(guān)系
? Reports directly to the Head of Department
直接向部門負(fù)責(zé)人匯報(bào)工作。
? Coordinate with other Departments on service and event support.
與其它部門協(xié)調(diào)好關(guān)系,辦好各種活動(dòng)。
Temporary Mission臨時(shí)責(zé)任
? Perform any other duties as assigned by line manager.
完成上級(jí)布置的其它工作。